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QES Reservation After a Failed Signing Attempt

What happens to a QES reservation if signing fails?

If the signing process fails or is not completed, the Qualified Electronic Signature (QES) is reserved for 10 minutes. After the timer ends, it returns to the account.

Can the reservation timer be removed or shortened?

No. The reservation timer cannot be reduced or removed. You need to wait for the 10 minutes to run out before the QES becomes available again.

What should I do if my QES is blocked or unavailable?

  1. Wait for the 10-minute reservation period to end.
  2. Try the signing process again once the QES has returned to your account.

Conclusion

A QES remains reserved for 10 minutes after an incomplete or failed signing attempt, and it becomes available again automatically when the timer ends.