Troubleshooting Android Error 1061

What is Android error 1061?

Android error 1061 is a known issue affecting some Android users. It has been linked to a server-side redirect issue and can appear as a “sad seal” error screen or a “something went wrong” message.

What should I do if I see error 1061?

Try these steps in order:

1. Close the app completely and open it again after a few minutes.
2. Check your internet connection and switch between Wi‑Fi and mobile data.
3. Restart your phone.
4. Make sure you have the latest version of the app installed.
5. Check the app store again later for an update.

What if the error still appears?

If error 1061 continues after trying the steps above, it may require technical review. In that case, contact support and provide your email address so the issue can be registered for follow-up.