What Is a Reserved QES Balance?

What is a reserved QES balance?

A reserved QES balance is a signature credit that is temporarily held when a signing process has been initiated. If the signing process is not successful or is not completed, the QES is reserved for 10 minutes and then returned to the account.

When does a QES become reserved?

A QES becomes reserved when the signing process starts. If the signing attempt does not complete successfully, the reserved QES is held for a short period before it is made available again.

How long is a QES reserved?

A reserved QES is held for 10 minutes. After that time, it is returned to the account for use.

How can I check a reserved QES balance?

You can log in to my.zealid.com and check how long the QES is reserved. The amount of QES remaining can also be found in the Account & Billing tab.