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I got a new mobile device, how can I log into the ZealiD app?

If you got a new mobile device, you need to download the ZealiD app and complete the registration steps, starting from the beginning. Your identity and certificate are tied to your mobile device. In addition, contact us with a request to revoke your old certificate for security reasons.

Related articles

  • How to successfully register in the ZealiD mobile application?
  • What is the PDF file size limit in my.zealid?
  • Are there any requirements for mobile devices?
  • How to enable biometrics on a mobile device?
  • Supported identity documents

Articles in this section

Articles in this section
  • What are the requirements for remote identification?
  • How long does the registration process within the ZealiD app take?
  • How to successfully register in the ZealiD mobile application?
  • What is a video pattern and how to perform it successfully?
  • Why do I need to prove my identity?
  • Most common reasons for declining an application
  • My application got rejected several times - what does it mean?
  • What types of ID documents does ZealiD support?
  • Can non-EU citizens acquire a Qualified Electronic Signature?
  • How is my identity verified?

See all 16 articles

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