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About ZealiD
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What is ZealiD?
ZealiD is a Qualified Trusted Service Provider specializing in issuing Qualified Electronic Signatures. ZealiD Qualified Electronic Signatures are recognized within the EU Member States as legally binding. In addition...
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How to obtain a Qualified Electronic Signature?
Qualified electronic signatures (QES) are issued to the citizens of EU member states, Norway and the United Kingdom. ZealiD supports some countries outside of the EU, you can find the full list here. The process of ac...
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Manual Vetting Service Hours
ZealiD app is available to download and register at any time; however, currently, our manual vetting service is available Monday-Friday 7:00-19:00, Saturday-Sunday 11:00-16:00 CET meaning that final approval won’t be ...
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ZealiD Handbook
In the following handbook, you will find information about ZealiD, Qualified Trust Services, how to get a qualified certificate, how it works and answers to frequently asked questions.
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Who oversees ZealiD's business?
We answer to four main authorities: Swedish Financial Supervisory Authority (PSD2), Swedish Post and Telecoms Authority (eIDAS), Swedish Data Protection Authority (GDPR), and our Conformity Assessment Body (CAB).
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What is an Electronic Signature?
The European Union defines an Electronic Signature as the electronic equivalent of a handwritten signature. This means that just like its handwritten counterpart, an electronic signature is a proof of identity and int...
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What are the benefits of a Qualified Electronic Signature?
We issue qualified electronic signatures which are legally binding and have the same legal effect as handwritten signatures. Qualified electronic signatures ensure the highest level of identification since they are ha...
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Do you offer Qualified Timestamps?
Yes, we do. Our Qualified Electronic Signatures carry Qualified Timestamps. It serves as a reliable proof to the relying party, indicating at what time an agreement was signed.
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What are the benefits of Qualified Timestamps?
Qualified timestamps serve as a proof of time when an agreement was signed; thus it adds value to high-risk and high-value commitments.
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Scope of ZealiD Service
ZealiD is a Trust Service Provider notified to the EU Trusted List. Compliance with regulation, standards and policy of Trust service is assessed yearly by accredited eIDAS conformity assessment body SRC Security GmbH...
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What is the difference between EU identity and EU wallet?
The Electronic Identification, Authentication and Trust Services (eIDAS) regulation of the European Union (EU) defines two types of digital identities: eIDAS eID and qualified certificates (ZealiD belongs to the latte...
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What is the difference between a qualified electronic signature and a qualified electronic seal?
A qualified electronic signature and a qualified electronic seal are both types of digital signatures used in electronic communications to verify the integrity and authenticity of electronic documents. However, they h...
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Does ZealiD provide electronic seal certificates for EPREL?
No. ZealiD provides qualified electronic certificates for e.signing. Please refer to the EU Trusted List to find an eSeal provider for EPREL.
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Do you provide notary services?
ZealiD does not provide notary services.
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What is the ZealiD business model?
ZealiD operates under a transactional business model. While the Subscribers themselves are not charged, the Businesses are billed according to the usage of signature, authentication or KYC Data.
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Can you provide PEP and Sanction list services via your API?
Yes, via a preferred partner - Equiniti Group PLC. Contact sales@zealid.com
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Do you have any professional insurance?
Yes. ZealiD has professional liability insurance which covers: technology, cyber, data security and multimedia related matters. You can find more information here.
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