Security

ZealiD only stores data that we need to provide the service.Your signature is protected by multiple encryptions, located in the secure storage of your phone and certified signature devices in our servers. Access to da...

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Yes. ZealiD has the status of Qualified Trusted Service provider and is subject to recurring audits and regulatory supervision. We use the best available technology to protect the integrity of your data. ZealiD uses w...

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We use a multi-layered approach to validate your identity. The password validation sent to you when you register with the ZealiD app is the first step in this process. Additionally, depending on the sensitivity of the...

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Your signature is encrypted with a secret that is on your mobile phone. Only you can unlock it for signing.

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Contact us and request to revoke your certificate for security reasons.Note: If someone found your phone, they would still need to unlock it and provide your biometric authentication in order to use the app.

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- Make sure that only you have access to your phone, do not share it with other people.Note: Signing with your digital identity will require another biometric authentication by you; therefore, it is not immediately po...

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Always look at the content of the document that you are being asked to sign. Do not rely just on the document or sender name. Be aware that an attacker might have control of the mail account of a person that you know,...

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Our partner APIs are provided on static IPs using TLS. Limit source and destination IPs on your side to those endpoints, and verify that TLS connections are based on our CA.

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You can reach us by mail at security@zealid.com.We request that you do not use this contact for commercial offers.

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